Disclaimer, Privacy Statement and Cookie Policy

General

This website, documents.pioncableprotection.com, is owned by PION Kunststoffen B.V., trading as PION Cable Protection (hereinafter: “PION”).

By using this website you agree to this disclaimer.

Intellectual property

All texts, images, logos, documentation, downloads, designs, videos and other content on this website are the property of PION or are used with the permission of the rights holder.

This content may not be copied, published, distributed or used in any other way without PION's prior written permission, unless permitted by law.

Accuracy of information

We take the greatest possible care over the content of this website. Despite this care, information may occasionally be incomplete, outdated or incorrect.

No rights can be derived from the content of this website.

Obvious typing, pricing, calculation or programming errors are not binding on PION.

PION reserves the right to change the content of this website at any time and without prior notice.

Liability

PION is not liable for direct or indirect damage arising from the use of this website or the information on it, except in cases of intent or deliberate recklessness.

External websites

This website may contain links to third-party websites. PION has no influence on the content or operation of these websites and is not responsible or liable for them.

1. Who are we?

PION Kunststoffen B.V., trading as PION Cable Protection, is responsible for the processing of personal data as described in this privacy statement.

PION Kunststoffen B.V. Stadsring 147 3817 BA Amersfoort, Netherlands Phone: +31 (0)33 253 8630 Email: info@pioncableprotection.com Chamber of Commerce (KvK): 32098281 VAT: NL8124.31.935.B01

2. Which personal data do we process?

We only process personal data that you provide to us yourself or that is necessary for our services.

Depending on your contact with us, we may process, among other things:

• • company name;
• • name;
• • email address;
• • telephone number;
• • address details;
• • IP address;
• • browser and device data;
• • data you enter in forms;
• • email correspondence;
• • data required for quotations, orders or agreements.

We do not process special categories of personal data unless this is legally required.

3. Why do we process personal data?

We process personal data only for the following purposes:

• • answering questions;
• • handling quotation requests;
• • performing agreements;
• • delivering products and services;
• • maintaining customer relationships;
• • sending service messages;
• • sending newsletters (only after consent where required);
• • improving our website;
• • analysing website use;
• • complying with legal obligations.

4. On which legal basis do we process data?

We process personal data only where a legal basis exists for doing so. This may be:

• • performance of an agreement;
• • carrying out a request prior to entering into an agreement;
• • a legal obligation;
• • a legitimate interest;
• • consent (for example for newsletters or certain cookies).

Where processing is based on consent, you can withdraw that consent at any time.

5. Retention periods

We do not keep personal data longer than necessary. In general we apply the following retention periods:

• • contact requests: up to 2 years;
• • quotation data: up to 2 years, unless it becomes part of an agreement;
• • customer records: 7 years (statutory tax retention obligation);
• • invoices: 7 years;
• • newsletter data: until you unsubscribe;
• • analytics data: according to the settings of the analytics tools used.

6. Sharing personal data

We never sell your personal data to third parties.

Where necessary for our services, we may share data with carefully selected processors, such as providers of:

• • web hosting;
• • email services;
• • CRM systems;
• • analytics software;
• • IT management;
• • accounting software.

We conclude data processing agreements with these parties where legally required.

7. International transfers

Where personal data is processed outside the European Economic Area, we ensure that appropriate safeguards are in place in accordance with Chapter V of the GDPR.

8. Security

We take appropriate technical and organisational measures to protect personal data against loss, misuse and unauthorised access. These include:

• • secured SSL/TLS connections;
• • access controls;
• • strong passwords;
• • limited authorisations;
• • regular software updates;
• • backups;
• • monitoring of our systems.

9. Minors

Our website is not intended for persons under the age of 16. If we find that personal data of a minor has been processed without valid consent, we will delete it as soon as possible.

10. Contact form

When you fill in a form, we use your data solely to handle your question, application or request. Your data is not used for marketing purposes unless you have given separate consent for this.

11. Newsletter

When you sign up for our newsletter, we process your email address to send you news and relevant information. You can unsubscribe at any time via the unsubscribe link in every newsletter or by contacting us.

12. Automated decision-making

PION does not make decisions based solely on automated processing that have significant consequences for individuals.

13. Your rights

You have the right to:

• • access your personal data;
• • have your data corrected;
• • have your data deleted;
• • restrict processing;
• • object to processing;
• • transfer your data (data portability);
• • withdraw consent previously given.

You can send a request to: info@pioncableprotection.com.

14. Complaints

Do you have a complaint about the processing of your personal data? Please contact us first. If we cannot resolve it together, you have the right to lodge a complaint with the Autoriteit Persoonsgegevens (the Dutch Data Protection Authority).

Functional cookies

This website uses functional cookies that are necessary for the website to function correctly. These cookies cannot be disabled.

Analytics cookies

We may use analytics cookies to gain insight into how our website is used. Where legally required, we ask for your consent in advance. Where possible, IP addresses are anonymised.

Marketing cookies

Where we use marketing cookies (for example from Google, LinkedIn or Meta), we ask for your consent in advance via our cookie banner. You can change your preferences at any time.

Managing cookies

You can adjust your preferences via the cookie banner. You can also delete or block cookies via your browser settings.

Data breaches

Should a data breach nevertheless occur that affects your personal data, PION will act in accordance with the General Data Protection Regulation. Where legally required, we will report the breach to the Autoriteit Persoonsgegevens and inform those affected.

Changes

We may amend this disclaimer, privacy statement and cookie policy. The most recent version is always available on this website.